Recently my company upgraded our email directory so that everyone was using a standard form of addressing people. Instead of using any which name that came to mind, we now all use the convention of last name first, first name last. I think this is pretty cool because it reminds me of the days of yore when I was in school. My teacher would usually get to me very early on in roll call because my last name begins with A.
However, I’m beginning to think that there is something wrong with people because they commonly refer to my last name as my first name in emails. It has happened not just once, but a handful of times now. I know the email convention. So I don’t initiate my emails to Williams, Bob as: ‘ Hi Williams,’. (Mind you, I’ve done this in the past with a co-worker because we thought it was funny but professionally, I wouldn’t do this to everyone.)
What this seems to prove to me is that people just don’t pay attention. I understand that everyone is busy and people don’t have a lot of time. But even if that is the case, I think it’s important for people to get those first few actions correct. First impressions do make a big deal as we all know. And if you get my name wrong, it doesn’t sit well with me. I’m sure it wouldn’t with most people either.